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Refund Policy

At New Beginning Second Chance Solutions, we are committed to providing our clients with exceptional services and support to facilitate their journey towards personal and professional growth. We understand that circumstances may change, and we aim to ensure a fair and transparent refund process for our valued clients.

Refund Eligibility:

Refunds are only applicable if no services have been rendered by New Beginning Second Chance Solutions. Once services have been initiated or provided, refunds will not be issued.

Cancellation Period:

Clients have a grace period of 72 hours post-payment to cancel any contract with New Beginning Second Chance Solutions and request a refund. This window allows clients to reconsider their decision and make adjustments as necessary.

Requesting a Refund:

Clients have the right to request a refund within the specified cancellation period by contacting our customer support team via email at services@nbscsolutions.com. Refund requests must include the client's name, contact information, and details of the payment transaction.

Refund Process:

Upon receiving a refund request, our team will review the request and verify eligibility based on the criteria outlined in our refund policy. If the request meets the necessary criteria, we will process the refund within 14 business days using the original method of payment.

Exceptions:

Please note that certain circumstances may warrant exceptions to our refund policy. These exceptions will be evaluated on a case-by-case basis at the discretion of New Beginning Second Chance Solutions.

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please don't hesitate to contact us. Our dedicated team is here to assist you every step of the way.

Thank you for choosing New Beginning Second Chance Solutions for your personal and professional development needs. We appreciate the opportunity to support you on your journey towards a brighter future.

Refun Policy

NBSC Privacy Policy

At New Beginning Second Chance Solutions, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us through our website and during the course of our New Beginning program.

Information Collection:

We may collect personal information from clients when they voluntarily provide it to us through our website, email, or other communication channels. This information may include but is not limited to names, contact details, payment information, and any other relevant details necessary for the provision of our services.

Use of Information:

The personal information collected is used solely for the purpose of conducting business and providing our New Beginning program services to our clients. This may include communication regarding program updates, scheduling appointments, processing payments, and other related activities necessary for fulfilling our contractual obligations.

Data Security:

We implement industry-standard security measures to protect the confidentiality and integrity of the personal information entrusted to us. This includes encryption, secure data storage, access controls, and other measures designed to prevent unauthorized access, disclosure, alteration, or destruction of information.

Information Sharing:

We do not sell, trade, or otherwise transfer clients' personal information to third parties for marketing or any other purposes without their explicit consent. However, we may share personal information with trusted third-party service providers who assist us in conducting our business operations, such as payment processors, IT service providers, and administrative support services. These third parties are contractually obligated to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Client Rights:

Clients have the right to request access to their personal information held by New Beginning Second Chance Solutions, and to request corrections, updates, or deletion of their information as appropriate. Clients also have the right to opt-out of receiving marketing communications from us.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page, and we encourage clients to review this policy periodically for any updates.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at services@nbscsolutions.com. We are committed to addressing any inquiries promptly and ensuring the protection of your privacy rights.

Thank you for entrusting New Beginning Second Chance Solutions with your personal information. We value your privacy and appreciate the opportunity to serve you through our program.